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Agility Logistics vs. DHL Global Forwarding

June 25, 2021

Introduction - Let's Compare Agility Logistics vs. DHL Global Forwarding

Do you know what the difference between a kangaroo and a DHL parcel is? A kangaroo can jump over anything except customs - but DHL Global forwarding can handle both! Shipping logistics can be a headache, especially when the stakes are high, and the deadlines are close. That's where Supply Chain Management (SCM) software comes in — to help you centralize, streamline and optimize your logistics operations.

Due to the high demand for SCM software, the market has numerous options to choose from, with Agility Logistics and DHL Global Forwarding among the top contenders. In this blog post, we will provide an unbiased comparison between these two SCM software solutions and help you decide which one best suits your logistics needs.

Pricing

Pricing is a critical factor because it affects your logistics budget. Agility Logistics has different pricing structures that depend on your business niche and the countries you operate in. They offer flexible pricing options that suit both small-scale and large-scale businesses. Conversely, DHL Global Forwarding pricing varies depending on the type of cargo, origin, and final destination, commodity and customs regulations.

Interface and User Experience

SCM software is only useful if you can efficiently utilize its features. Agility Logistics has a user-friendly interface that's simple, easy to navigate and customize. They offer a real-time tracking system that enables you to monitor your cargo's location and movement with ease.

DHL Global Forwarding also has a user-friendly interface with worldwide coverage. Their advanced shipment visibility dashboard allows you to track your shipment's progress seamlessly, with various filtering options to help you focus on specific shipment movements.

Network and Coverage

When it comes to network and coverage, Agility Logistics and DHL Global Forwarding are some of the biggest players in the market. Agility Logistics has an extensive global coverage network, with over 500 offices in 100 countries, emphasizing their focus on providing a seamless flow of goods across borders.

DHL Global Forwarding also boasts of vast coverage, with operations in more than 220 countries and territories worldwide. They offer services ranging from international air, ocean and road freight to customs brokerage and supply chain solutions.

Customer Service

Agility Logistics prides itself on its customer service. They have over 22,000 employees worldwide, offering tailored and personalized support to customers. They also have a dedicated customer service team that's available 24/7 to address any logistical issues or concerns.

DHL Global Forwarding also offers exceptional customer service support, with a dedicated team of professionals that provide global assistance across various time zones. They have an extensive library of resources, including whitepapers and research publications, to provide you with insights and updates about trends and changes in the logistics industry.

Conclusion - Which One Is The Best?

To conclude, Agility Logistics and DHL Global Forwarding are both top-of-the-line SCM software solutions for any business looking to streamline their logistics operations. While Agility Logistics focuses on providing flexible pricing options, DHL Global Forwarding emphasizes enhanced shipment visibility to provide real-time shipment tracking for better insights.

When it comes to coverage and network, both software solutions can cater to businesses of all sizes or niches, with vast operations in various countries worldwide.

However, much is still to be analyzed when choosing between the two. Factors such as customer service, turn-around time, and unique business and industry challenges could play an outsized role in your choice of SCM software. In the end, it's essential to understand your logistical needs and find the right software solution that suits them.

Now, why did the logistics manager break up with her shipping partner? Because they just didn't deliver! But don't worry, with the right SCM software in place, you won't have to worry about delivery failures.

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